Kurt's Comments

Hired in as seasonal help, retained after end of Christmas selling season. A store leader in Customer Loyalty metrics.

Hired in as seasonal help (evenings). Retained after rush to break down & clean facility.

Directed Planning Committee actions for the August Group’s Career Fair being held Wednesday, June 1st at the R. Thomas Flynn Campus Center at Monroe Community College. Details are on the August Group’s Career Fair page.

• Federal government employee experience
• Supervised team of 12-20 workers
• Ran daily team meetings
• Personnel responsibilities included monitoring work assignments & time sheets
• Dealt with reluctant residents

• Owned & managed small retail business
• Sold motor vehicles (motorcycles) for four years
• Managed motorcycle (motor scooter) repair shop for four years
• Managed motorcycle (motor scooter) sales operation for four years
• Hiring manager of small retail staff
• Small business marketing experience
• Customer relations management experience

• Helped sell patent processing services
• Identified competing industries, applications, & companies of client’s patent
• Identified industries, applications, & companies as potential buyers of client’s patent
• Searched for existing patents that might conflict with client’s patent application to help head off challenges
• Developed Excel tool (pat. pending) that identifies markets for a client’s patent portfolio

• Developed and marketed web-based decision support tools.
• Wrote and published newsletter with tips for organizing things, managing documents, and balancing priorities.

• Developed software to consolidate cable TV and telephone bills

• Developed and managed Remote Activations extranet website – reduced credit and activations call “hold” times by up to 20 minutes.
• Created and implemented online payment processing system – over $1 million of transactions a month.
• Led development of Web/RPC interface to credit system – processed over 4,000 transactions a day in some markets.
• Programmed and systematized Web/EDI interface to billing system – allowed development of alternative billing system front-ends.
• Directed the development of bill analysis tool for use by major cellular customers – enabled customers having hundreds of phones to have “to the penny” analysis of their calls from their desktop.
• Designed and implemented assorted tools to manage phone number allocations, administer pre-paid calling cards, and meet FCC compliance.
• Deployed RPC credit system interface to other companies and markets, processing in excess of six thousand applications per day.
• Managed VPN access to the regional extranet.

• Owned and operated my own company for five years.
• Developed an on-line catalog for a personalized products company that generated over $1 million in sales in its first year of operation.
• Created a website for a local car dealership that paid for itself in its first on-line sale.
• Designed websites for multiple small companies.
• Developed and marketed a software package used to drive E-Commerce sites for several small companies.
• Developed a web-based field service support package for an internationally renowned document company.
• Designed a searchable import/export rulings database for a Fortune 100 company.
• Taught several Web training courses, with about 150 students.
• Created a regional search engine that listed up to 200 sites and processed up to 4 million queries a month.

• Designed Firmware for user interface and several embedded processor cards.
• Wrote touch screen interface with innovative user feedback implemented in firmware.
• Developed Graphical User Interface display list processing routines, and micro code Xerox proprietary display engine.
• Completed development of PTOS real-time operating system used on several Intel 8051 based embedded processors.
• Wrote drivers for private (board-to-board) Ethernets.
• Led development of Oracle/dBase IV based problem management system, which handled the identification and resolution of more than 30,000 problems over a 2-year period.
• Assisted in the multi-nationalization of DocuPrint product line.

• Designed hardware for a high-reliability, redundant serial communications controller for long distance process control system token-ring bus.
• Assisted in designing analog and digital I/O hardware, and diagnostic and fail over hardware. Developed firmware for data link layer communications software.
• Embedded real-time operating system with semaphores for communicating with host via shared memory.
• Wrote drivers for standard RS-232 communications and on-board diagnostic hardware.